The future of digital customer interaction in mail-order businesses: Digital customer interaction in all channels with VAUDE excentos
Ole is an e-commerce expert and, with the excentos he founded, is driving the digital sales and customer service of the future. The industrial engineer
has made excentos a market leader for intelligent online product consulting
and many years of experience from working with leading global companies in the brand environment and retail.
He has digitized sales processes in numerous international teams and projects and ensured that a customer-oriented dialogue between companies and consumers is established through online product consulting.
Before his time as an entrepreneur, Ole studied at the TU Berlin and the UBC in Vancouver and received his doctorate, worked in the automotive industry and developed logistics systems. Ole is an enthusiastic musician (classical and jazz piano) and sportsman (cycling and triathlon). He lives with his family in Potsdam near Berlin.
Born in Austria, he has been in charge of trade marketing and online marketing for VAUDE, the outdoor equipment manufacturer known for its environmental friendliness and social commitment, since 2010. Together with his team, he is responsible for the company's entire digital presence, marketing at the digital and stationary POS as well as sponsoring. Before moving to the sporting goods industry, he worked in marketing in the online gaming and medical goods industries.