Pepper the robot: transforming customer experience for sports retail

Pepper the robot: transforming customer experience for sports retail

SoftBank Robotics will present Pepper’s capability to provide a seamless experience by offering a single but comprehensive view of each user. Via connecting to different cloud services, databases, and objects, he enhances his intrinsic capabilities, such as cognitive computing, real-time communication & data collection, to provide more valuable services in the sport retail field.

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Nicolas Boudot

Since 2011, Nicolas is in charge of developing partnerships to extend the use of humanoid robots. Widely used in research and education, the use of SoftBank Robotics robots is now rapidly expanding to new markets such as healthcare, banking and retail. Prior to join SoftBank Robotics, Nicolas was in charge of managing businesses in the IT security and Electronic Design Automation markets.

Pepper The Robot

Launched in Japan in June 2014, Pepper is the world's first social humanoid robot with an emotion engine, which enables him to recognize faces and basic human emotions. At 120cm tall, Pepper is optimized for human interaction and is able to engage with people through conversation and his touch screen. Pepper is available today for businesses and schools. Already more than 12,000 have been sold and over 2,000 companies have already adopted Pepper as an assistant to welcome, inform and entertain visitors in an innovative way.